Policies

Shipping Details

We ship sample orders via United States Postal Service (USPS). Personalized stationery orders are shipped via UPS or Fed Ex with delivery confirmation and insurace. International orders are shipped via UPS or Fed Ex. We may not be able to accommodate some international orders. Please inquire for details.

Turnaround Time

For personalized orders: The overall turnaround time for your order depends on how long it takes us to agree upon a final design. Once you have signed off on the final design and submitted the balance of your payment, we conservatively estimate 4-6 weeks before you receive your order. We aim to complete your order as quickly as possible; however, we do not sacrifice quality for speed.

For non-personalized orders: stationery orders are generally shipped within three business days.

Payment

Kimberly FitzSimons (Daily Sip Studios LLC) accepts all major credit cards. If you wish to pay by personal check, please contact us to arrange payment.

Sales Tax

Please note that we must charge clients residing in Illinois a 9.25% sales tax.

Refund Policy

For personalized orders: Once you have signed off on your proof and we begin production on your order, we do not allow returns or issue refunds. If there is an error with your order that is the result of our mistake, we will gladly reprint or exchange your order until it is correct.

For non-personalized orders: Refunds are granted for returns made within 10 days. We will credit you after we have received the products. Please note that we do not grant refunds on incomplete or partially used orders.

Privacy

The information received by Kimberly FitzSimons will be kept confidential. Your information will never be given or sold to a third party.